We called and were told we needed to contact our account manager (whom we have never spoken to). At the end of the year, we tried to cancel our account online, but there is no option to do so. We signed a year-long committment and couldn't wait for the year to end so we could be released from our contract. We have been unhappy Houzz customers for over a year. In terms of the service provided, we got one lead in 12 months for a 10+ county area. We had high hopes for Houzz, but it's done nothing but take our money and refuse to cancel our account either online, via email, or via phone call. Photos of my work so you can see I'm really a designer. I want to warn my fellow interior designers with new, small business so that they do not get caught in the same trap that I walked into. So unless you love throwing away hundreds of dollars each month, I would recommend you steer clear of Houzz Pro. Boy was I wrong! I reported them to the Better Business Bureau, but again, the contract.
Houzz product reviews pro#
Then, when you are finding the software to be sub-par and you haven't had a single lead from the "marketing" (6 months and counting) and you are paying $350.00 a month and want out, they can wave the contract and say, "you signed the contract." I had been using Houzz as a homeowner from the beginning and I trusted Houzz and thought the Pro program would pay for itself. They don't care about you or your business. That reason is that they want to take as much money from you as they can. There is a reason why they make you bundle your marketing and project management software and ask you to sign a one year contract.
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